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I also feel stupid when something is down (like our internet mail… - Speak Friend and Enter
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I also feel stupid when something is down (like our internet mail agent this morning) and people ask me "So how much longer until its back up?" and I say "uh.....beats me".
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Comments
shycomputerguy From: shycomputerguy Date: May 1st, 2002 11:32 am (UTC) (Link)
That is when you say, we are working on the problem as quickly as possible and we will notify you as soon as the problem is fixed. Thank you for your inquiry and have a great day.

Either that or, well, the problem would be fixed by now if stupid users didn't keep calling up and asking when it was going to be done. We don't bother you when you are having a problem so stop bothering us. It will be fixed when it is fixed. Freakin stupid users.

Usually get fewer user complaints with the first one though.
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